Refund policy
Returns
I accept returns within 30 days of delivery. To be eligible, the card has to come back the way it went out.
Every graded slab is recorded by its certification number before it goes out, so a return gets matched against exactly what left here.
How to start a return
Email relicstash@gmail.com with your order number and I'll send return instructions. Items sent back without a return request first can't be accepted.
Who pays return shipping
If the card was misdescribed, arrived damaged, or I shipped the wrong item, I cover return shipping and refund you in full, including what you paid for shipping.
For any other reason, including a change of mind, return shipping is on you and the original shipping charge is not refunded.
Refunds
Once your return arrives and passes inspection I refund the original payment method within 3 business days. Your bank or card issuer may take a few days longer to post it.
What I can't accept
- Cards that come back in worse shape than they went out
- Slabs that have been opened, cracked, or tampered with
- Any card that isn't the one I shipped
- Returns requested more than 30 days after delivery
Damaged in transit
Send photos of the package and the card to relicstash@gmail.com within 48 hours of delivery and I'll make it right.